NHTSA Complaint #11686009 — 2018 CHRYSLER PACIFICA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 40-75 MPH, the steering wheel partially locked up. The contact used extra force to correct the failure. The failure had occurred while the steering was turned at a certain angle. The steering wheel was sticking while turning at the 10 o’clock or 2 o’clock positions. There were no warning lights illuminated. The contact located an article regarding NHTSA Action Number: PE25009 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 55,000.