NHTSA Complaint #11685875 — 2015 SUBARU FORESTER

The ignition key kept getting stuck in the ignition. Subaru acknowledged a defect in the shifter plate and parking range switch. They replaced it on 8/30/25 under service bulletin 16-12-18R but the dealer charged me $584.94 and Subaru North America refused to reimburse, stating that they had extended the warranty period to 2022, and therefore I was not covered for repair. However, they acknowledged that the original parts had failed for certain customers and that they had better parts available IF the original parts failed before the extended warranty period lapsed in 2022. They should have issued a recall and replaced the original parts. I was unable to remove the keys and could not secure and lock my car. I was also concerned that the steering wheel would lock up while driving.