NHTSA Complaint #11606334 — 2015 SUBARU FORESTER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11606334
Vehicle 2015 SUBARU FORESTER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

After replacing the valve body (part of cvt transmission). The car was released to me. Immediately upon leaving the dealership, the car kept jolting and shuddering, but no maintenance lights were lit on the dashboard. Upon returning it to the dealership, we were notified that the whole transmission would need to be replaced. Subaru is aware of the faulty transmission as they increased the cvt transmission warranty for approx 2010-2017 forester/outback/impreza/etc. cars to 10yr/ 100,000 miles. Upon further review, several other Subaru owners have expressed their transmissions needing to be replaced around 110,000-120,000 miles, most after just replacing the valve body. It appears Subaru knew the transmission was about to die, but they encouraged replacing just the valve body causing me to invest $2,200 knowing it would not fix the actual problem.

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