NHTSA Complaint #11685865 — 2019 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11685865
Vehicle 2019 CHRYSLER PACIFICA
Component STEERING
Date of Incident
Date Filed
Mileage 52,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test; however, the cause of the failure was not determined. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

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