NHTSA Complaint #11685605 — 2023 VOLKSWAGEN ID.4

This issue relates to NHTSA Recall 24V344 / VW Recall 919A as the repair for this recall has already been applied to my vehicle. Despite that, while driving, my vehicle experienced a complete electronics shutdown, including loss of the instrument cluster, center display, and rearview camera. This occurred after the recall 919A software update was applied. As such, I believe the safety of my self and others was put at risk. I brought my vehicle to the dealer for diagnosis and they identified fault code U111000 with symptom 7223 but informed me that this was classified “non-customer-relevant” and therefore should be ignored. I believe the repair that Volkswagen has provided for Recall 24V344 is ineffective and the conditions that instigated this recall still exist.