NHTSA Complaint #11685413 — 2018 JEEP COMPASS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11685413 |
| Vehicle | 2018 JEEP COMPASS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Description of Problem: Since purchase, this vehicle has exhibited severe safety defects, including sudden and repeated engine shutdowns at highway speeds, loss of power while driving, dashboard malfunctions, steering lockups, service ESC, dynamic steering torque service required, service hill holder, false fuel gauge readings, service airbag reading, transmission warming sign, and emergency brake engagement without command. These failures have occurred multiple times and forced me off the road to avoid collisions. They mirror known recalls on this model year and create a clear risk of injury or death. Attempts to Repair: The selling dealer (Coral Springs Pre-Owned Superstore) and an authorized Jeep dealer (Arrigo Jeep in Margate, FL and Arrigo Jeep Tamarac,FL) have repeatedly failed to identify or repair the issues despite video evidence. They claim they cannot replicate the malfunctions, though the vehicle continues to fail monthly. Safety Concern: The Jeep Compass shuts down without warning at highway speeds, leaving me stranded in traffic. This is an immediate hazard and should be investigated as a systemic defect. Requested Action: Investigation into recalls/defects on the 2018 Jeep Compass, enforcement of repairs, and accountability for dealerships that continue to sell unsafe vehicles.
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