NHTSA Complaint #11685169 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11685169
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Vehicle: 2017 Honda Pilot VIN: [XXX] Mileage at failure: 111000 Summary of Issue: My 2017 Honda Pilot suffered a sudden engine failure diagnosed by a Honda dealer as internal damage due to a failed connecting rod bearing. This is the same failure mode documented in Honda TSB 23-097 / Safety Recall for other Pilot model years (2016, 2018–19), but my 2017 VIN was excluded. Circumstances of Failure: While driving, I first noticed a loud knocking/tapping sound from the engine, followed by reduced power and rough running while getting on the freeway. Within a very short time, the vehicle became difficult to drive and stalled. It had to be taken to a Honda dealership. The technician confirmed a failed rod bearing causing internal engine damage. The failure occurred without warning lights or prior indications, and if it had happened at highway speed, it could have led to a sudden loss of power and increased crash risk. Details: Dealer diagnosis: rod bearing failure requiring engine replacement. Repair estimate: over $13,000 (engine replacement + related service items). Vehicle has been maintained meticulously (full synthetic oil every 5–7K miles, AT fluid every 20K miles, recommended timing belt service). Honda America declined goodwill assistance, citing lack of Honda-dealer service records, even though independent/self-service maintenance records are available. Safety Concern: Rod bearing failure is a serious safety defect that can cause sudden loss of engine power while driving, posing a crash risk to the driver, passengers, and others on the road. Context: In Nov 2024, NHTSA opened an investigation into expanding the recall to include additional model years (including the 2017 Pilot) after more than 170 similar failures were reported outside current VIN coverage. My vehicle appears to be another case of this same defect, not yet included in the recall. Request: Please investigate and consider expanding the recall to include the 2017 Honda Pilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

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