NHTSA Complaint #11685155 — 2018 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11685155
Vehicle	2018 KIA SOUL
Component	ENGINE
Date of Incident	August 24, 2025
Date Filed	September 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Out of no where my engine just started knocking. No engine light came on, no oil light came on, no warnings at all. I just got an oil change 12/18/2024, with 2 top offs 04/23/25 and 07/23/25. And August 24 th my engine started knocking. I took it to Midtown kia on 08/25/25 and they told me Kia customer care won't cover the engine recall.

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