NHTSA Complaint #11685032 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11685032
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

When the auto start-stop feature is on (which is automatically on unless manually turned off every time you start the car), at stop lights/signs, my car will auto stop and then when I let go of the break to accelerate, rather than my car auto starting, it will shut down completely. It does not have the power to restart on its own. This happens all the time. I try to remember every single time I start my car to turn off the auto feature, but at times I forget. And for those times that I forget, it likely is going to happen during that ride. Recently it even happened in a parking lot where I had turned my car off, gone into a store and came back, tried to start my car and it took multiple attempts for my car to start because it acted as if it did not have enough power to start.

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