NHTSA Complaint #11685031 — 2021 KIA SOUL

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11685031
Vehicle	2021 KIA SOUL
Component	VISIBILITY/WIPER
Date of Incident	August 31, 2025
Date Filed	September 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Sunroof failure, spontaneously exploded. Fortunately I was not driving the car when it happened or could have caused an accident. Went to my car one morning and the sunroof looked like an earthquake for no reason. No damage, car was parked my driveway and was definitely not vandalism. Dealer said to contact Kia directly and report the incident to them because they would get nowhere with the factory and I should contact them. I also had a left front drivers door glass break that I originally thought was vandalism but nothing penetrated the glass, no rock or anything found and 2-3 video cameras I reviewed many time and not see anyone breaking the window. Makes me think it is the same problem with some kind of defective glass.

Related Complaints for the 2021 KIA SOUL

Other VISIBILITY/WIPER Complaints

#11644403 — February 23, 2025 — Engine does not work properly. It is loud and car shakes. Dealership had me do maintenance and did not fix the proble...

#11641511 — February 8, 2025 — Less than 24 hours after being purchased as a Kia factory certified pre-owned vehicle my daughter was driving. While...

#11565758 — January 16, 2024 — Just driving to the Mall, when at a Red light the engine service started flashing...Next day took it to Jiffy Lube to...

#11372340 — October 30, 2020 — WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPEN...

Recent Complaints for the 2021 KIA SOUL

#11719469 — ENGINE — February 20, 2026 — The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine war...

#11718935 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 18, 2026 — Description of Incident: On February 13, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul (VIN: [XXX] )...

#11718935 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 18, 2026 — Description of Incident: On February 13, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul (VIN: [XXX] )...

#11718935 — SERVICE BRAKES — February 18, 2026 — Description of Incident: On February 13, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul (VIN: [XXX] )...

#11718325 — ENGINE — February 16, 2026 — We are the 2nd owner of 2021 Kia Soul bought in July 2025. Took to a dealership for open recalls shortly after purcha...