NHTSA Complaint #11684897 — 2024 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11684897
Vehicle	2024 VOLKSWAGEN JETTA
Component	SERVICE BRAKES
Date of Incident	August 28, 2025
Date Filed	September 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Brakes make loud noise when I come to stop when leaving highway. Rear pads are at 2mm as of 8/28/2025 when they were replaced in on 5/14/2025. Repairs were performed by dealership on 5/14/2025 but they did not replace the rotors, they only replaced the rear pads.

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