NHTSA Complaint #11684595 — 2019 HONDA ODYSSEY

The contact owns a 2019 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the dealer, and the recall repair was performed. The contact was informed that the transmission needed to be replaced. The contact was informed that the failure was possibly due to a failed fuel pump module. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.