NHTSA Complaint #11684496 — 2023 VOLVO V60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11684496
Vehicle 2023 VOLVO V60
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Vehicle: 2023 Volvo V60 T8. Turn signal failure. About once a week the infotainment system goes black and completely dies while driving, causing the audio in the car to stop working. When this occurs the turn signal is silent when activated. The vehicle uses the speakers to produce the blinker "clicking" noise when actuated, but there is no sound when the infotainment system fails. This causes me to be unsure if my blinker is actually working and possibly increases the risk of crashing, as other around me may be unaware I am turning or merging. Volvo dealerships claim this will be fixed in OTA updates, but my car just received the 3.7.0 software update and the problem still occurs. This has been happening for over one year.

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