NHTSA Complaint #11684491 — 2023 VOLVO V60
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11684491 |
| Vehicle | 2023 VOLVO V60 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
Vehicle: 2023 Volvo V60 T8. The rear camera does not display video while reversing and instead text appears stating "camera is temporarily unavailable". This occurs periodically, sometimes it works, sometimes its does not, and there is no pattern to when it works. This has been occurring for over a year and recently my car received the 3.7.0 software update OTA. After the update the issue is the same with intermittent failures of the backup camera. This software/hardware failure make the car less safe when backing up, especially when reversing out of a tight parking spot or onto a road with fences/shrubs. Volvo dealer keeps saying it will be fixed via OTA updates but that has not worked so far. No other warning lights or messages other than the "camera is temporarily unavailable" in the center display.