NHTSA Complaint #11684446 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11684446
Vehicle 2020 ACURA MDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I own a 2020 Acura MDX. The Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stoplight. The vehicle shifted automatically to neutral and would not let me switch to drive. I just recently purchased this car (less than two weeks). Based on what i see online and all the complaints on here , this is a known issue. However when i contacted my local Acura they acted as if they never heard of this issue and they want to diagnose my car at my expense. The mileage on my vehicle is between 31,000 and 32,000. I purchased this vehicle to accommodate my newborn granddaughter. Now, I don't feel like its the safe vehicle its advertised to be. This is a very dangerous thing that is happening, how many complaints need to be submitted before the manufacturer is held accountable.

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