NHTSA Complaint #11711138 β€” 2020 ACURA MDX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11711138
Vehicle 2020 ACURA MDX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was at a red light with the idle stop automatically triggered. When the light turned green, and I pressed the accelerate pedal, the car would not move. I looked and saw the car had shifted itself to N (neutral) when it should have stayed at D (drive). I pressed the "D" button to drive but it stayed in N. There was a green light around the N button indicating the selected button. I had to turn off the car, turn on the car two times before the car recognized I wanted to press the "D" button. The screen by the steering wheel had some sort of message but I don't recall what it said. The word "accessory" might have been part of the message. This is absolutely a safety risk for myself and others. I had cars behind me at the green light honking. I had to turn on the hazard lights and wave to them out the window. If the driver before me did not pay attention, they could have hit me. This is the second time this has happened.

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