NHTSA Complaint #11684421 — 2023 CHEVROLET TRAILBLAZER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11684421
Vehicle 2023 CHEVROLET TRAILBLAZER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

When I shift my vehicle into park and hit the button to shut it off, a "shift to park" message appears on the DIC screen. I then am required to start my vehicle again, shift into gear, and then put it back into park and attempt to shut the vehicle off again. It has taken me up to 15 minutes to be able to get it to recognize that my vehicle is in park and for the message to not pop up. If I get out of the car while the message is still on the DIC screen, I cannot lock my vehicle and it drains the battery. I contacted my local Chevrolet dealer and they are saying that although this is a known issue which has had more than one GM Service Bulletin on this issue which includes my year and model, there is not an actual recall for this, so I have to pay out of pocket, because my bumper to bumper warranty expired at 36,000 miles and I am currently just shy of 39,000 miles. Of note, there is also a class action lawsuit for this exact issue so I am confused as to why a recall would not have been issued, or why it would not still be covered despite the expired bumper to bumper warranty.

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