NHTSA Complaint #11684399 — 2023 FORD F-150

The contact owns a 2023 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), there was an abnormal popping sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle made an abnormal squealing and grinding sound. There was no warning light illuminated. The vehicle was taken to a local dealer several times before it was diagnosed, and determined that the rear wheel end hub bolt had fractured and the rear axle assembly needed to be replaced; however, the parts to complete the repair were not available. The vehicle was not repaired. The contact recently received a recall letter from the manufacturer for NHTSA Campaign Number: 25V51000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.