NHTSA Complaint #11684310 — 2021 JEEP GRAND CHEROKEE L

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11684310
Vehicle	2021 JEEP GRAND CHEROKEE L
Component	ENGINE
Date of Incident	June 17, 2025
Date Filed	September 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.

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