NHTSA Complaint #11684301 — 2024 RAM 2500

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11684301
Vehicle 2024 RAM 2500
Component FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. None of these warnings were real. I checked somewhere, don't recall, and found it was at the same time an update occurred. There are false warnings and issues nearly every time an update happens while I'm driving. I only drive my vehicle about once a week, so something happens nearly every time I drive. This seems to me to be a serious safety issue. Were my anti-lock brakes really unavailable? People might panic or might just start ignoring real warnings. I have read in forums of other people complaining about this as well.

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