NHTSA Complaint #11684229 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11684229
Vehicle	2015 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2024
Date Filed	August 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The exterior A-pillar trim part is loose causing water to leak through. You can hear/feel the air in the corner of the windshield as the SUV is moving. I have tried several times since receiving this recall notice in FEBRUARY 2024 to get this fixed and replaced through FORD. Each time brought my car in for service over the past 18 months, I was told that the part was not available but was on back order. In the meantime, water and moisture gets through causing a smell and mold. This is a health and safety issue. How do I get this repaired?

Related Complaints for the 2015 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

#11718451 — February 17, 2026 — There is a recall out for Ford vehicles for the pillars outside of the windshield, mine flew off the windshield while...

#11713074 — January 24, 2026 — Backup camera picture is distorted if it works at all. There is a recall on this part (25v695). Contacted dealership ...

#11712283 — January 20, 2026 — I was on the highway when the passenger side Exterior A-Pillar Applique Trim had detached from the SUV. There was a ...

#11710338 — January 12, 2026 — We have received 2 recalls. - the window pillar sheared off while driving - the rear camera stopped working These r...

#11704766 — December 12, 2025 — I am filing an official safety complaint regarding my 2015 Ford Explorer Sport 3.5L due to a dangerous and sudden pow...

Recent Complaints for the 2015 FORD EXPLORER

#11719301 — ENGINE AND ENGINE COOLING — February 20, 2026 — The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes...

#11719301 — STRUCTURE — February 20, 2026 — The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes...

#11718772 — BACK OVER PREVENTION — February 18, 2026 — The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...

#11718772 — STRUCTURE — February 18, 2026 — The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...

#11718474 — BACK OVER PREVENTION — February 17, 2026 — The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Ov...