NHTSA Complaint #11683997 — 2023 NISSAN ROGUE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11683997
Vehicle	2023 NISSAN ROGUE
Component	UNKNOWN OR OTHER
Date of Incident	August 29, 2025
Date Filed	August 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I called the dealer Empire Nissan in Ontario were we purchased the vehicle to have the recall fixed. I was informed they don't have the parts in to fix it. I asked do they know when more or less it will arrive? They tell me no idea. I ask if it's possible to get a loaner meanwhile don't want to risk vehicle catching on fire according to recall it states this can happen if not taken care of they said there's nothing they can do. So now I'm afraid to drive the car but that's the only transportation available. I don't know how else to go about this. Please help

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