NHTSA Complaint #11683908 — 2025 FORD ESCAPE

The contact owns a 2025 Ford Escape. The contact stated that while driving 55 MPH with the cruise control activated, the brakes engaged independently. The contact stated that while attempting to start to vehicle, the radio displayed a blank screen. A dealer was contacted. A warning light was illuminated; however, the contact was unable to state which warning light was illuminated. The vehicle was taken to a dealer and remained for nine days, and was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 35,000.