NHTSA Complaint #11683854 — 2022 TOYOTA TUNDRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11683854
Vehicle 2022 TOYOTA TUNDRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Bought the truck from BILL LUKE MARANA was told there were no major safety issues with recalls and that the only recall was debris in engine that didn't have a fix yet.... drove the car from dealership to home, upon arriving home my wife smelled gas, i thought it was cleaning fluid smell or something. drove the truck to circle k smelled gas but though it was circle k . drove the truck once more to pick up an employee so i could drop him off to drive home the car i left at the dealer . During this drive the smell of gas became undeniable . Upon arrival home the truck was parked my employee ( who had been driving behind in a different car) jumped out and said the truck was spraying gas . My daughter exited the passenger side of the vehicle and was misted with gasoline. we subsequently found a fuel line was shooting out gasoline. I called bill Luke and told them to tow the truck back they said they couldn't so i was put in a position of having to drive the car back to the dealership. I was in fear of my life if driving this car so I was forced to pay a tow truck to return the truck to bill Luke. After speaking with bill Luke management I was told there are 2 major recalls with the vehicle first debris in the engine that can cause engine failure while driving and second a problem where the fuel line rubs against the brake drum or pad and can chafe to the point of leaking. The second recall issue is the one that put us in danger. I understand that recalls happen but I am under the impression that dealerships have a paramount responsibility to make sure the cars they sell are safe and have complied with major safety recalls. I don't believe this was done at Bill Luke Marana . I believe Bill Luke Marana put me and everyone on the road in danger to sell a car. Please address this monumental failure will ALL bill Luke sales offices and service centers to prevent unnecessary death or suffering in the future.

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