NHTSA Complaint #11683737 — 2024 KIA EV9

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11683737
Vehicle	2024 KIA EV9
Component	ELECTRICAL SYSTEM
Date of Incident	August 16, 2025
Date Filed	August 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer.

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