NHTSA Complaint #11683641 — 2024 GMC SIERRA 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11683641
Vehicle	2024 GMC SIERRA 2500
Component	ELECTRICAL SYSTEM
Date of Incident	May 15, 2024
Date Filed	August 28, 2025
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2024 GMC Sierra 2500. The contact stated that the vehicle had failed to start on several occasions. The vehicle was taken to the dealer, where it was diagnosed with low voltage and electrical failures. The dealer replaced the two batteries; however, the failure recurred. The dealer then replaced one of the batteries; however, the failure persisted. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact requested buyback assistance, but no assistance was provided. A case was filed. The failure mileage was approximately 22,000.

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