NHTSA Complaint #11683503 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11683503
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	October 13, 2024
Date Filed	August 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

This vehicle suffered a complete engine failure that has been directly linked to the defective engine oil pump, which is the subject of multiple Ford recalls and NHTSA campaign references for EcoSport and Focus models (2016–2022). Despite this known defect, Ford has refused to cover the repair or offer relief, leaving the consumer with a non-functioning vehicle and a significant outstanding loan balance. Details: • Engine failure occurred despite regular maintenance and diligent payment of the auto loan. • Consumer received Ford correspondence acknowledging oil pump failure risks. • Capital City Bank, the lienholder, continues to demand payments for a vehicle that is mechanically inoperable due to a defect outside the consumer’s control. • This defect has created financial hardship and left the consumer without reliable transportation.

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Recent Complaints for the 2020 FORD ECOSPORT

#11719760 — ELECTRICAL SYSTEM — February 22, 2026 — I had my car in the shop for electrical problems. Place took it too couldnt fix the problem. When my cross patern snd...

#11719760 — UNKNOWN OR OTHER — February 22, 2026 — I had my car in the shop for electrical problems. Place took it too couldnt fix the problem. When my cross patern snd...

#11715602 — POWER TRAIN — February 4, 2026 — I took my vehicle into Apple Ford in Columbia, MD for a safety recall. They proceeded to tell me that my engine, the ...

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#11713746 — ENGINE AND ENGINE COOLING — January 27, 2026 — The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 35 MPH, the low oil pressure wa...