NHTSA Complaint #11683453 — 2023 NISSAN ROGUE

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the vehicle was driving roughly. In addition, the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact turned the vehicle off and inspected under the hood, and checked the fluids. The vehicle was restarted. The contact attempted to drive the vehicle; however, the vehicle stalled. The contact stated that while attempting to start the vehicle again, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered because the manufacturer had not released the recall. In addition, the contact was quoted a cost for the repair. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 120,000.