NHTSA Complaint #11683423 — 2019 INFINITI QX50
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11683423 |
| Vehicle | 2019 INFINITI QX50 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I was driving at the intersection of South I-55 and I-355 on the left most lane at 70 mph. All of a sudden, my car started knocking and since there was no shoulder to the left I had to move to the right by managing to get through multiple lanes to get to shoulder safely. Given the issue with engine, it would not accelerate so I had to safely decelerate and come to a stop. I called the towing company and they towed my car to the dealership. This car had a recall when the dealer contacted me and I had them take a look at 98K miles and they stated everything was fine. Following few weeks later, the engine completely gave out. The dealer is working with manufacturer to get the engine replaced. However, he is not sure who will pick up cost for replacing turbo. Turbo is part of the engine and should also be replaced under the recall. Needless to say, this was a dangerous situation and I am glad the situation had a safe outcome.
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