NHTSA Complaint #11683330 — 2017 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11683330
Vehicle 2017 ACURA MDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I took my car to get an oil change. When I left the dealership, I heard a rattle I turned around he told me to bring it back in the morning. I went back the very next morning and they told me my engine valves needed to be adjusted. It took them from Monday until Thursday to complete the work and when I picked it up on Thursday the same noise was occurring. I left it there, on Monday they asked if I could come ride with a technician on Tuesday. Technician heard the noise stated they will get it done it was the timing change. From Monday-Friday I went to retrieve my car and the same noise nothing change and I called and told. Took it back on Tuesday they told me it was a lower engine rod that I would need to replace my motor, later went to the store and the car never move out of park gear. Got it towed back to Acura and they wouldn’t help me.

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