NHTSA Complaint #11683157 — 2023 NISSAN ROGUE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11683157
Vehicle 2023 NISSAN ROGUE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I am leasing a 2023 Nissan Rogue (VIN: [XXX] ) and have received an Important Safety Recall Notice (NHTSA Recall 25V-xxx) regarding a potential engine defect. Unfortunately, my vehicle is already experiencing the exact conditions described in the recall. On multiple occasions (most recently [XXX]), I received warning messages including “Engine Malfunction – Power Reduced” and **“Battery – Service Now.” These incidents occurred while driving with my children in the vehicle on highways, creating an unsafe situation and risk of crash. I took my Rogue to Hertrich Nissan twice for inspection. Each time, I was told no issues were found, despite the warnings reappearing. Prior to this, I also had the MIL status recall performed and was told everything was fine. Clearly, the defect persists, and the vehicle remains unsafe to drive. This is an urgent safety concern. I drive my children daily and cannot risk sudden power loss or engine failure on the road. Nissan has acknowledged this defect in the recall notice but has stated parts may not be available until late 2025. That is unacceptable when the vehicle is already showing failures. I am requesting NHTSA investigate this issue further. Nissan should be required to take immediate corrective action, including providing affected customers with safe alternative transportation, buyback/lease termination options, or reimbursement. Customers should not have to continue making payments on unsafe vehicles while waiting over a year for a potential repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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