NHTSA Complaint #11683072 — 2019 JEEP COMPASS

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number 11683072
Vehicle 2019 JEEP COMPASS
Component STRUCTURE:FRAME AND MEMBERS
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The contact stated that the sound increased while accelerating to 25 MPH. The contact decelerated to 15 MPH and drove to the residence, where the contact inspected underneath the vehicle. The contact stated that he was an independent mechanic and noticed that the frame was detaching from the vehicle. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 21,000.

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