NHTSA Complaint #11682986 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11682986
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The Engine completely died and refused to start in the middle of a busy road. We had to call 911 and have a police car stop and re-reroute traffic to ensure that the stalled car didn't cause an accident. We thad the car towed to the dealer and they were able to confirm that the Engine was dead and needed to be replaced. We filed a ticket with Honda (Case #15428329) to have them cover the cost of the repair and they refused. We have since replaced the Engine and the car is back in service. Since they refused to pay, we didn't have much of a choice at the time so we paid out of pocket.

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