NHTSA Complaint #11682890 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11682890
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in Miami. Then for a few years in Vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my snow white pearl color which has numerous forums about KIA/Hyundai paint issues especially with my color. I had them repaint the hood which took twice after the bad job the first time. I saw little bumps in the paint which I thought was over-spray from that incident and now I have peeling from one of those spots which is how they form from what i read. My car is 2016 but only has 65k miles. The spot now is getting bigger by the week, the rain isn't helping. there are other spots around the edges and a big spot on the roof and others I've already filled in with a paint pen which looks ugly. If you see my car, inside and out it looks pretty close to new from the way I've taken care of the car. The paint started in August of 2016 but most recently 2025. The engine issues were day one but most recently 2024 they fixed a cylinder that got a hole in it after consuming all the oil and it seems to be headed down that path with the remedy they are offering at KIA. The engine and paint should be convered under a class action lawsuit or recall to hold them accountable and fix the issues.

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