NHTSA Complaint #11682819 — 2019 HONDA ACCORD

The contact owned a 2019 Honda Accord. The contact stated that while driving at 60 MPH, the computer system failed. The contact stated that the traction control, tire pressure warning system, and several unknown warning lights were illuminated. The contact stated that the power steering seized, and the tires slipped. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact attempted to steer the vehicle onto the shoulder of the road. The contact’s vehicle crashed into a metal wall several times. The contact sustained injuries to the left shoulder and his neck. In addition, the contact sustained multiple bruises and bumps. The contact received medical treatment from the contact’s primary care physician. The vehicle was towed to a local tow yard. An independent mechanic connected a scanner to the black box, and the vehicle's computer displayed a warning. The vehicle was not repaired. In addition, the vehicle was condemned total loss. A police report was filed. The contact obtained the black box and was seeking assistance with collecting the stored data. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 31,000.