NHTSA Complaint #11682656 — 2021 HONDA ODYSSEY

Approximately May 2023, while pulling away from stop light, heard loud pop (like gunshot inside vehicle) and vehicle shuddered/jolted. It feels almost like someone hit vehicle with sledgehammer. I looked underneath but no issues found. No bump in road was hit at the time. December 24th 2024, while moving at less then 5 mph, heard another loud pop and shudder/jolt. Someone sitting in the back thought that something fell on the vehicle. This time noticed that left rear tire was into wheel well with vehicle unloaded. After pulling wheel, found left rear coil spring broken in 2 places. Believe broke first in 23 and again in 24. At time, we were 1200 miles from home and needed to delay trip so Honda in Killeen TX could repair. Dealer service advisor stated they had never seen anything like that except from crash. June 19th 2025. On highway doing 70-75 mph when heard another loud pop and shudder. No pot hole or any significant bump hit. Stopped, pulled wheel, and found right rear spring broken. Honda dealership in Marysville OH unable to find new spring either through OEM or aftermarket. We have also been unable to find aftermarket or junkyards. Being told that there is a nationwide backorder and no eta for when replacment parts are going to start being available. So being forced to continue driving a vehicle that is unsafe. First this does not seem normal for springs just to randomly break. Second for a critical suspension component on a relatively new vehicle, why is manufacturer unable to proved parts. We are now 2 months into it being broken and can't even order replacment parts yet because Honda is not allowing orders to be placed.