NHTSA Complaint #11682531 — 2022 VOLKSWAGEN TIGUAN

- The sunroof control panel has gradually peeled away from the foam on the roof of the car and is now dangling. It’s distracting and unsafe while driving. This is clearly a defect and safety hazard as it’s fallen while I’m driving and hit me in the head. It’s blocking the rear view mirror from full visibility. - Aside from it hitting me in the head as it’s fallen from the roof, it’s blocking by the rear view mirror entirely and blocking partial view out the windshield. I have had to use one hand to hold it up in place while driving. Multiple different kinds of tape have failed to hold it up and it continues to fall. - There are multiple posts and discussions in the Tiguan owner community that this is a known issue and has happened to many Tiguans. - It was briefly observed by a dealership but I was there for a much larger issue and they said they’d have to replace the entire panel. We did not do a full inspection or price quote at that time. I did reach out to VW corporate with photos and a description of the issue and they refused to help. - There were no warnings as this was not electrical or mechanical. The panel just peeled away from the ceiling and came apart at the seams. According to some research, perhaps heat can cause this defect to happen.