NHTSA Complaint #11682529 — 2018 HONDA ODYSSEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11682529 |
| Vehicle | 2018 HONDA ODYSSEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
There is a recall on this engine, same year, same make and model, but not my VIN number, same problem as the recall. Honda NHTSA campaign 23V751000 On [XXX] my husband and I were driving from our home in Scottsdale, AZ to Las Vegas, NV. About one hour from Las Vegas a yellow light came on the dash. I immediately pulled off the highway and looked up what the light meant. The manual said to continue to nearest service location and add oil. I restarted the car and there was a very loud clanking sound and a warning of Emissions System Failure came on. I turned the engine off, called AAA and had the vehicle towed to AAA Las Vegas. In the late afternoon of [XXX] they advised us that the car needed a new engine. Also troubling is that Right Honda did not fully evaluate the engine, but charged $180. They relied on the AAA report and wanted to sell me a used engine, one year warranty, but could not tell me about the engine, other than mileage because it "was on a pallet." 1. Report from AAA 2. Right Honda Estimate for USED ENGINE 3, E-mail from Right Honda stating they could not tell me about the engine 4. E-mail from Right Honda stating they would not diagnose because it was too much work INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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