NHTSA Complaint #11682441 — 2018 ACURA MDX

The contact owns a 2018 Acura MDX. The contact stated that the vehicle was designed with the engine Auto Start-Stop feature. The contact stated that while at a complete stop and releasing the brake pedal, the engine failed to restart. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact then noticed that the gear shift indicator displayed that the transmission was in neutral(N). The contact shifted to park(P) and was able to restart the vehicle after several attempts. The contact stated that the failure had been recurring, almost causing the vehicle to be rear-ended. There was no warning light illuminated. The dealer was notified of the failure and recommended a diagnostic testing to determine the cause of the failure, but the contact declined due to the cost. The contact stated that the starter was previously replaced under an unknown recall, which the contact related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.