NHTSA Complaint #11656721 — 2018 ACURA MDX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11656721
Vehicle	2018 ACURA MDX
Component	ELECTRICAL SYSTEM
Date of Incident	April 25, 2025
Date Filed	April 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.

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