NHTSA Complaint #11682401 — 2021 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11682401 |
| Vehicle | 2021 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Vehicle was a 2021 Ram 1500 (60k miles) with no known problems or issues. Drove home during during rainstorm truck operated normally. Next morning truck started normally with an error message "Power Steering Unavailable". Truck then began to run through a series of "error messages" and windshield wipers turned on and truck would not shutdown, unless you disconnected the battery. Towed to dealership and after several weeks of diagnostics with the manufacturer's assistance (due to the number of errors) it was determined the failure was the Power Steering Module. Once the Power Steering Module was removed, all other modules came back online and functioned normally. Even though the dealership has seen multiple failures of this type, it was not on the recall for this truck. Had this failure happened with my family in the vehicle while driving, it could have had devastating effects...
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