NHTSA Complaint #11682380 — 2024 TOYOTA GRAND HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11682380
Vehicle	2024 TOYOTA GRAND HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	February 10, 2024
Date Filed	August 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

“Apple CarPlay Escape” is not available through software update for this vehicle although other cars of the same model year and 2025 models have this option to quickly navigate between Apple CarPlay screen and Toyota settings screen. As a result, More swipes/touches are needed on the screen to navigate which is unsafe and distracting while driving

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