NHTSA Complaint #11681813 β€” 2022 FORD BRONCO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11681813
Vehicle 2022 FORD BRONCO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My car has a recall NHTSA #25V025 for the rear shock absorber external reservoir corrosion since1/21/2025. A few weeks ago the recall status shows remedy available so I brought it in to a Ford Dealership on 8/15/2025. The tech inspected the car and both absorbers showed signs of oil leaking and they need to be replaced. The pictures also showed the reservoirs are close to be separated from the vehicle. The dealer told me the parts are in back order with no ETA despite the recall status shows remedy available. The dealer told me the car is safe to drive despite the fact in the recall they stated "If a rear shock absorber external reservoir separates from the vehicle, it can create a potential road hazard for other road users, increasing the risk of a crash." I don't have a car to drive since 8/15/2025 and Ford is refusing to provide a loaner or rental vehicle on their cost.

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