NHTSA Complaint #11701988 β€” 2022 FORD BRONCO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11701988
Vehicle 2022 FORD BRONCO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Tried to get my vehicle fixed under recall Ford mistakenly told me that these were aftermarket rear shocks and that they weren't covered upon fixing the vehicle myself and bringing the shocks into a different dealership they told me that they were covered and should have been fixed under recall I've been trying to get reimbursed by Ford for this and I've been getting the runaround I've been promised call backs from supervisors and have not got any they are well past their 60 day window per their policy to respond this is going on 6 months now I've been trying to get reimbursed for this fix

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