NHTSA Complaint #11681810 — 2020 FORD F-150 UNKNOWN OR OTHER

Complaint Details

ODI Number	11681810
Vehicle	2020 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	May 9, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The power running boards are malfunctioning continuously, I have fallen out of the driver side twice and now have injury to my right shoulder trying to stop myself using the arm rest. They will either not come out or will retract while trying to step up or will not come out at all, making it extremely difficult to get into the truck without them deployed. Also, will start to deploy and stop mid-way. I will attach a photo taken today.

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