NHTSA Complaint #11681790 — 2016 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11681790
Vehicle	2016 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	June 30, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Took car to dealership per recall. Touch screen flickering on and off. Can't depend on back up camera. According to dealer "Recall 22a06a was previously completed on TSB 19-2273. and no other repairs were neede at this time. Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag." they replaced APIN and Screen. According to the repair bill. It was still flickering and replaced FDCIN. Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is. It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall

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