NHTSA Complaint #11681633 — 2006 JEEP LIBERTY

The contact owns a 2006 Jeep Liberty. The contact stated that while reversing, the contact noticed an abnormal sound before the vehicle stopped. The contact stated that upon inspecting the vehicle, the front of the vehicle had lowered unintendedly. The contact noticed that the front lower ball joint had detached and separated from the spindle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 214,564.