NHTSA Complaint #11681570 — 2023 KIA K5

The fuel tank in my 2023 Kia K5 LXS expanded and bent the subframe. This is a known problem with K5's with the 1.5L turbo engine. Kia had an emissions campaign for this problem affecting 2021 to 2024 models. My VIN isn't in that campaign, but it had the same problem. Given the fuel tank expansion and bent subframe, my car is no longer safe to drive and has been sitting at the dealership. I was told that with the fuel tank expansion a plate could pop open and create a fire or explosion. This also caused a significant loss of power, making the car untenable to operate. Kia's Techline reviewed the findings from the dealership service department (Campbell Kia Missoula), but closed the case without offering a repair and escalated it to another department (Consumer Affairs?), where it remains unresolved after two weeks. Kia is failing to resolve the issue in the form of either a repair or a buyback and keeps dragging the case out with virtually no contact or updates. Please help. This needs resolved ASAP.