NHTSA Complaint #11713381 — 2023 KIA K5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11713381
Vehicle 2023 KIA K5
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From early ownership & throughout the lease period, the vehicle experienced repeated& unresolved issues including fuel system abnormalities, emissions failures, fuel odors, check engine light activation, abnormal noises, &performance concerns consistent with fuel pressure or fuel tank-related problems. I reported these issues multiple times to the dealership &to Kia Consumer Affairs beginning well within the first 24 months of the lease, continuing for over a year. Despite repeated complaints and service visits, the vehicle was repeatedly returned to me- deemed safe to drive, my concerns were ignored. In June 2024, the dealership identified fuel tank expansion, confirming the same safety concerns I had been reporting. In November 2025, Kia issued Safety Recall SC356 (NHTSA Recall No. 25V794), stating that a damaged check valve can allow air to enter the fuel tank, causing expansion, contact with hot exhaust components, melting, and increased fire risk. My vehicle is included in this recall, which remains incomplete, &I was never notified while the defects were actively occurring. Prior to the recall and before the fuel tank expansion was diagnosed, I paid significant out-of-pocket costs in March and April 2024 for emissions-related repairs based on representations that the vehicle was safe to drive. This vehicle was intended as a graduation gift for a minor, & minors in my household regularly operated it. Kia’s continued assurances that the vehicle was safe, despite known and reported defects, placed my family, especially minors, at serious risk of injury or death. In addition to fuel/emissions issues, the vehicle had persistent seat defects and other unresolved problems that were never fully repaired. The manufacturer ultimately acknowledged the vehicle is irreparable. The recall confirms the safety concerns.I raised were valid and serious.in shop 600days

Related Complaints for the 2023 KIA K5

Other FUEL/PROPULSION SYSTEM Complaints

#11711208 I am submitting this complaint regarding a serious fuel system defect involving my 2023 Kia GT-Line. The vehicle was ...
#11696198 10/25 I was traveling, and my car sudden loss of power, while in traffic.. almost causing accident. 10/28 I was trav...
#11695736 While driving my car i heard a loud pop come from the rear of the car. Vehicle began driving poorly as if it could no...
#11690403 Driving down the highway and heard a pop and my seats were rising slowly and while trying to make it to the nearest e...
#11690019 I am submitting an update regarding my 2023 Kia K5 (VIN: [XXX] ). •On July 25, 2025, I delivered the vehicle to my de...

Recent Complaints for the 2023 KIA K5

#11714430 FORWARD COLLISION AVOIDANCE The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop s...
#11714430 SERVICE BRAKES The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop s...
#11712498 STRUCTURE:BODY Front driver side bottom bumper has unclipped randomly. I’ve spoken to a group with other 2023 Kia K5 GT-Line owners ...
#11711208 UNKNOWN OR OTHER I am submitting this complaint regarding a serious fuel system defect involving my 2023 Kia GT-Line. The vehicle was ...
#11709209 STRUCTURE:BODY •Back/Rear Windshield Trim Partial Detachment: unknown if available for inspection. •Large rear window trim piece m...
Check any vehicle history by VIN - Free vehicle history report