NHTSA Complaint #11681471 — 2024 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11681471
Vehicle	2024 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2025
Date Filed	August 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

In April 2025 as i was driving my vehicle I noticed my digital dashboard completely blacked out for a few minutes then reappeared. at the time i wasn't sure if an update was happening or not. The issue resurfaced late June but was worst. I took the vehicle to my ford dealership in (Courtesy Ford of Conyers,Georgia). They kept the vehicle for a few weeks and replaced the dash. However, the fix was short lived and in I received the back in Aug 2025. With three days of receipt of the vehicle the same problem was still present although the dash had been replaced. Current shop time is approx 30 days. I'm looking at processing this under the GA lemon law.

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